This is not a rant against Netflix. They are a terrific service and they don't deserve a rant. That being said...what's with their shipping problems? I send a movie back on a Tuesday I expect to see a notice on Wednesday that they've received it and mailed the next movie in my queue. But now there's some thing saying the movie is set to ship on Wednesday when it's already Thursday. Does that mean next Wednesday? There's a notice that says I'll receive credits if my shipment is delayed. So I get a buck off next month?
Like I said, this isn't a rant. Why should I rant? I've had Netflix for years, and in all that time, I've only gotten one broken disc and maybe two or three that were scratched enough that I had to send them back for a different disc. That's a pretty good percentage I think. And by and large there have been very few problems with delayed shipments. I do have a few quarrels though. One: They need a better Watch Instantly selection. Sure, Watch Instantly is great if you're super-bored on a Sunday afternoon and there's nothing on TCM, but it should be more than just a rainy-day time-waster. They should have more new releases on there and more really top-notch stuff. Two: They need to buy more copies of the rare stuff. There's nothing more disappointing than having something you're really looking forward to suddenly get discontinued because they don't have enough copies. Three: Multi-region offerings. I would buy a region free DVD player if only Netflix offered the rentals. There's great stuff available in Britain, for instance, that you can't get over here. Foreign-language stuff with English subtitles. Why don't they get on that? Maybe there's a legal reason. Anyway, like I said, this is not a rant. These are friendly suggestions. By and large I'm happy with Netflix.
(No, I was not paid by Netflix for this endorsement. You think they need an endorsement from me? They're huge. I'm a chump.)
